News (20)

  • EDS wins Westpac outsourcing deal

    After more than a year of investigating the benefits of outsourcing, Westpac Banking Corporation has confirmed that it's about to ink a deal to outsource its mortgage payment processing operations to EDS.

  • Westpac signs $AU100m card outsourcing deal

    Westpac has outsourced its Australasian credit-card and merchant processing services to e-commerce and payment specialist First Data Australia in an $AU100 million deal.

  • Westpac and St George: A three-year IT hangover?

    In the wake of the confirmed AU$18.6 billion merger between Westpac and St George Bank, observers have forecast that the IT hangover from the deal could take at least three years to wear off, but in the process the merged banking entity will become one of the largest IT shops in Australia.

  • Westpac accepts no blame in security breach

    Westpac has admitted that the details of around 1,400 Virgin credit card customers were exposed last week when its system security was breached, but Australia's fourth largest bank has washed its hands of any blame.

  • Westpac CSO tells of 'battle' with IBM contract

    Westpac's chief security officer has told of his "battle" with outsourcing partner IBM over security governance after their outsourcing deal left in-house security under-resourced.

More News >

Features and Case Studies (2)

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • Siebel gets acquired ... at last

    Oracle will acquire Siebel Systems for US$5.8 billion. The long-predicted buyout will have interesting ramifications on the Australian market.

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