News (399)

  • The road to a valuable vendor relationship

    The road you follow to select a vendor can be full of twists and turns. If you make the right decisions, you will be on your way to a profitable vendor relationship. Make a wrong turn, and you could be headed down the road to ruin.

  • Develop a vendor viability plan

    In this column, Builder.com shows you how to develop a -vendor viability plan," a strategy that identifies which of your technology vendors is most at risk and what you should do about it.

  • Vendors shortlisted for RailCorp ICT outsourcing

    IBM Australia and Fujitsu are believed to be going head to head over a likely ICT outsourcing deal at NSW RailCorp amid moves by the rail network to rationalise its unwieldy, inefficient information environment.

  • Foster's IT revamp saves $21m

    Foster's Group has seen $21 million in benefits this year from an extensive IT transformation to simplify its disparate systems.

  • Telstra scores $150m Coke deal

    Telstra has sealed a 10-year telecommunications and managed computing deal with Coca-Cola Amatil.

More News >

Blogs (6)

  • Read the blog post - Steven Deare

    Benefits of offshoring to New Zealand

    Ever outsourced to a vendor with fantastic technical capability, but major management issues?

  • Read the blog post - Steven Deare

    Saying ta-ta to software development

    Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.

  • Read the blog post - Iain Ferguson

    Talking outsourcing

    If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.

  • Read the blog post - Steven Deare

    Protecting local jobs

    Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.

  • Read the blog post - Steven Deare

    Tugging at vendor heartstrings

    If you're to be in contract negotiations anytime soon, take heart from the following story -- vendors can be bargained with.

More Blogs >

Features and Case Studies (186)

  • Cutthroat IT services market stayed bloodless

    Australia's IT services market has come through its relatively mild financial crisis relatively unscathed, and certainly in much better shape than it could have ever anticipated.

  • Aussie ICT should de-couple from the US

    Australia needs to do more to de-couple itself from an over-reliance on the boom or bust impacts that the US ICT Industry brings to Australia's own ICT industry.

  • HP has no respect for EDS

    Hewlett-Packard's contemptuous termination of the 47-year-old EDS brand in a five-paragraph statement filled with marketing hogwash today is a colossal mistake and one the company will live to regret.

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Advice to outsourcers: It's good to talk

    Just because a company renews its contract with an information technology outsourcing vendor doesn't mean that all is well--the details often tell a different story, said a consultant.

More Features and Case Studies >

Videos (1)

  • Play now

    Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

Reviews (14)

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiest,"and safest,"option.

  • Surrendering security

    Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.

  • PDF-eXPLODE

    For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.

  • Someone To Watch Over Me

    As more and more Web sites seek to outsource maintenance and expansion, outsourcing service providers are responding. Are you ready to place your trust in the hands of another?

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

More Reviews >

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