The road you follow to select a vendor can be full of twists and turns. If you make the right decisions, you will be on your way to a profitable vendor relationship. Make a wrong turn, and you could be headed down the road to ruin.
IBM Australia and Fujitsu are believed to be going head to head over a likely ICT outsourcing deal at NSW RailCorp amid moves by the rail network to rationalise its unwieldy, inefficient information environment.
Foster's Group has seen $21 million in benefits this year from an extensive IT transformation to simplify its disparate systems.
Telstra has sealed a 10-year telecommunications and managed computing deal with Coca-Cola Amatil.
Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.
Ever outsourced to a vendor with fantastic technical capability, but major management issues?
Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.
If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.
Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.
If you're to be in contract negotiations anytime soon, take heart from the following story -- vendors can be bargained with.
Australia's IT services market has come through its relatively mild financial crisis relatively unscathed, and certainly in much better shape than it could have ever anticipated.
Australia needs to do more to de-couple itself from an over-reliance on the boom or bust impacts that the US ICT Industry brings to Australia's own ICT industry.
Hewlett-Packard's contemptuous termination of the 47-year-old EDS brand in a five-paragraph statement filled with marketing hogwash today is a colossal mistake and one the company will live to regret.
As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.
Just because a company renews its contract with an information technology outsourcing vendor doesn't mean that all is well--the details often tell a different story, said a consultant.
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiest,"and safest,"option.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.
As more and more Web sites seek to outsource maintenance and expansion, outsourcing service providers are responding. Are you ready to place your trust in the hands of another?
Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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