Australian IT services company UXC today revealed it had won several major contracts, with the stand-out being a comprehensive technology outsourcing arrangement with freight company Linfox.
Years of frustration with "unfair" IT outsourcing contracts and chronic IT underfunding have driven Victoria Police CIO Valda Berzins to shake things up at the organisation, with a new senior staffer soon to come onboard to help her guide a major overhaul of the organisation's IT strategy.
Assuming false identities and copying foreign accents take their toll on Indian call centre workers, according to a new study.
From old economy to new economy in as little as two weeks. How today's smartest companies are doing it"and how you can too.
At the start of last year, Bill Gates told the world's elite at an annual conference in Davos, Switzerland, that the problem of spam would be solved in two years.
It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.
Before handing over your IT requirements to a host, you had better learn to play all your cards right.
We had the tools to stop the worm dead in its tracks, but it still exacted a high toll in lost productivity, and in the case of the sailors at sea around the coast of England, created a real risk to life.
Claims that Australia suffers from an ICT skills shortage is simply unfounded but the lack of support from the government and industry associations to counter these assertions has left workers in the lurch.
Nothing succeeds like other people's success if you can learn from their experiences, that is.
Telstra shareholders fear break up
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Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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