Accenture this morning announced it had won a five-year, multimillion dollar contract with Telstra to maintain the new customer care and billing platform that the IT services giant helped develop.
The Northen Territory government today said it would consult with the local information technology industry over coming months as to how $80 million worth of ICT services would be provided in future.
NAB has now achieved a "reasonable standard" of efficiency, according to a spokesperson for the bank, following its turbulent two-year, 28,000 seat rollout of XP.
After expanding its supply chain outsourcing agreement with IBM late last year, Telstra warned of job losses by June as the computing giant replaced the telco's staff with its own in some technical areas, but the union representing the workers has stepped in to broker a stronger deal for those facing redundancy.
Telstra has thrown out federal Opposition claims that it’s secretly planning to outsource its maintenance and services division, which could have implications for up to 10,000 staff, describing the claims as “mischievous”.
The office of the Minister for Communications, Information Technology and the Arts has backed Telstra's decision to use offshore software developers.
As mega outsoucing deals begin to lose their shine, is it time for selective sourcing to take centre stage?
Once a system has been outsourced, what is there left to do internally? Plenty of strategy according to Faye Powell, whose appointment eight months ago ushered in a new era in terms of the way government departments relate to their IT service providers.
The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.
The Northern Territory government has released details of its four-year, $35 million per annum desktop sourcing tender.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Hutchison Telecoms, which owns Orange, has outsourced the operation of its Australian mobile networks to Ericsson Australia in a seven-year deal that is expected to save the telco over AU$40 million.
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