Westfield prefers a diet of "vanilla software" and in-house customisation to outsourcing its IT, the retail chain's director of IT, Peter Bourke, said at Gartner's Symposium yesterday.
In the wake of the confirmed AU$18.6 billion merger between Westpac and St George Bank, observers have forecast that the IT hangover from the deal could take at least three years to wear off, but in the process the merged banking entity will become one of the largest IT shops in Australia.
NAB yesterday told its employees which of its IT jobs will be offshored, after the bank took the decision to outsource some of its tech staff last year.
The Australian Tax Office's past outsourcing contracts were too rigid to cope with technological change, according to its CIO, Bill Gibson -- so this time, business gets shotgun and IT will take a back seat.
Web-based jobs directory Seek's decision to outsource a critical aspect of its infrastructure reflects a wider trend towards greater maturity on the part of online businesses, according to the organisation's chief information officer.
The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.
Your job is being outsourced ... what should you do next? Here are some options to consider. Additional reading: About to be outsourced? Top 5 signs
Dell admits it has "learnt its lesson" after being forced to drop its Indian call centre last year following customer complaints about the quality of service.
A leading Asia-Pacific tech analyst claims the outsourcing of information technology and business processes offshore is "not something to get overly excited about," despite increasing international controversy over the migration of jobs to lower-cost countries.
As mega outsoucing deals begin to lose their shine, is it time for selective sourcing to take centre stage?
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.
According to market researchers, as the new millennium arrives, widespread free Internet access will arrive with it. Both Dataquest and Datamonitor are predicting that the year 2000 will bring on the era of free Internet access that many technology pundits have been predicting for years.
You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
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