News (641)

  • Outsourcing goals too short sighted, say analysts

    Cutting costs remains the primary reason for most organisations outsourcing IT infrastructure, but savings are often unsustainable or unrealistic, says Gartner analyst, Linda Cohen.

  • Short-lived CIO resigns Hudson

    Recruitment specialist Hudson today confirmed that its CIO Atul Thapar, who was only appointed last year, had decided to leave the company to pursue other opportunities.

  • Satyam cans $75 million Geelong project

    Two thousand Victorian potential jobs may have evaporated after Mahindra Satyam this week pulled its plans to build an information technology learning centre at Deakin University in Geelong.

  • Customs CIO: When vendors say 'innovation', run

    Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.

  • CBA reinvents SLAs for Telstra deal

    Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).

Blogs (5)

Features and Case Studies (251)

  • HP has no respect for EDS

    Hewlett-Packard's contemptuous termination of the 47-year-old EDS brand in a five-paragraph statement filled with marketing hogwash today is a colossal mistake and one the company will live to regret.

  • Aussie ICT should de-couple from the US

    Australia needs to do more to de-couple itself from an over-reliance on the boom or bust impacts that the US ICT Industry brings to Australia's own ICT industry.

  • 10 ways the credit crunch will hit IT

    As job losses mount and with HP announcing it will lay off tens of thousands of workers following its purchase of EDS, we look at what the crunch means for the IT industry.

  • Saying 'no' to offshoring

    A friend's frustrating experience at work shows that companies need to be even more selective in choosing what to outsource.

  • Managed services: Kinder, gentler outsourcing

    It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.

Reviews (18)

  • Surrendering security

    Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiest,"and safest,"option.

  • Storage: The inside story

    Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

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