News (19)

  • Little room for process management in AU outsourcing

    While Australian businesses are showing increasing interest in service and process management approaches such as ITIL and CMM, that enthusiasm drops off dramatically once outsourcing comes into play, according to new data from research firm Forrester.

  • Does election fallout bode ill for India tech?

    A change of governments in India rattled financial markets there, but analysts said it will do little to stem the tide of technology jobs being outsourced to the populous nation.

  • Don't mention the 'O' word

    In a memorable episode from the English comedy series, "Fawlty Towers," the besotted hotel owner, Basil Fawlty, played by actor John Cleese, suffers a massive concussion. When a group of German tourists turns up at the inn, Fawlty explicitly warns the hired help not to reopen old wounds by making any reference to "the war."

  • Hosting outlook: From leasing space to managed services

    As more and more organisations gravitate towards a click-and-mortar business model, they realise that their IT infrastructure has to be ready to support this new game plan as well.

  • Policy forced ATO's EDS desktop hand

    Recently, changing federal government policy was a factor in the Australian Taxation Office's decision to extend its end user and centralised computing contracts with incumbent supplier EDS, the agency's CIO Bill Gibson has revealed.

Features and Case Studies (3)

  • IBM retools Global Services

    Big Blue seeks higher, more profitable ground in the market for business computing services.

  • HP's Adaptive Enterprise: A 'Star Trek' script?

    Carly Fiorina's recent explanation of Adaptive Enterprise was enough to reduce even the most hardened McKinsey consultant to a state of dribbling catatonia.

  • Can Sun become the Dell of enterprise software?

    commentary Sun has finally unveiled the full dimensions of its quest to change the computing landscape. It's fundamentally a more monolithic landscape populated by pre-integrated components. It's also Sun's attempt to become a leading solution provider competing against IBM, HP and Microsoft.

Reviews (1)

  • Storage: The inside story

    Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?

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