The biggest cost-savings in ICT outsourcing come from moving infrastructure such as networks and servers out of house -- leading to an average cost reduction of 27 percent, new research has revealed.
The Australian Tax Office says it will open its IT outsourcing contracts worth over AU$1 billion to multiple suppliers, ending its 10 year single-supplier arrangement with EDS.
Retail chain Myer will outsource its IT operations to IBM in a five-year deal announced today.
RailCorp NSW has decided to outsource components of its information and communications technology operations to vendor Fujitsu, officials said late this afternoon.
Online property listing group realestate.com.au has outsourced application and infrastructure monitoring to hosting specialist Hostworks in a three-year deal announced today.
With all the debate about the merits of offshoring and the politics that go with it, few IT managers will stand on a soapbox and declare its benefits. But Baker and McKenzie's Martin Telfer is one such soul.
If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.
Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.
Ever outsourced to a vendor with fantastic technical capability, but major management issues?
Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.
The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.
Your job is being outsourced ... what should you do next? Here are some options to consider. Additional reading: About to be outsourced? Top 5 signs
A request to compare IT costs to company revenue can indicate your company is considering outsourcing IT. Find out the other four signs so you don't get caught unemployed.
Emily Richmond-Jones discusses CSC's internal IP telephony project, Oracle to SAP migrations, as well as her vision for bringing more women into the IT industry.
Outsourcing is touted as providing cost savings, increased uptime and greater flexibility, but not all Australian IT managers agree that it's the answer.
With millions of customers at AGL paying by credit card, Cesare Tizi, ZDNet Australia CIO of the Year 2007, explains the importance of security and why outsourcing it is a bad idea. Tizi also talks about why Australia should implement stringent data disclosure laws.
Suncorp CIO Jeff Smith talks about the company's attitude towards IT outsourcing.
Optus CIO Lawrie Turner talks about the telco's attitude towards outsourcing.
Defence CIO Greg Farr (part two) talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Hutchison Telecoms, which owns Orange, has outsourced the operation of its Australian mobile networks to Ericsson Australia in a seven-year deal that is expected to save the telco over AU$40 million.
Final Cut Studio 2 is a solid value and worthy upgrade for serious film editors who work on Macs. However, hobbyists should consider simpler software.
For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.
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