News (267)

  • CBA finalising second-factor roll-out

    The Commonwealth Bank of Australia (CBA) has commenced a final roll-out of two-factor authentication (2FA) systems that will see 400,000 customers of its NetBank internet banking service upgraded to the secure log-in technology.

  • CBA a real-time bank by next year

    Most Commonwealth Bank customers will see real-time banking next year as the bank's main products are switched over onto its new core banking platform.

  • CommBank core overhaul on track

    The Commonwealth Bank of Australia's core banking project is progressing on track and on time, according to SAP's local head Tim Ebbeck.

  • CIO profile: AMP's Lee Barnett

    In today's highly dynamic banking world, top-ranking technology tsars tend to change roles or company every few years. But some have more longevity. Long-time AMP chief information officer Lee Barnett fills us in on her priorities, seven years after she first won her role.

  • Westpac's double-dragon IT jitters

    Westpac's $340 million project to integrate St George's systems was on target, Westpac chief executive Gail Kelly said today, but the bank's financial report warned "unexpected costs relating to the integration of technology platforms" could smother expected benefits.

Blogs (7)

  • Read the blog post - Liam Tung

    Kevin Rudd is a cyber agent of KAOS

    This week the Australian online banking system was tested by an agent of KAOS Kevin Rudd and his $10 billion dollar fiscal package that, as Agent 86 would say, "missed it by that much" on knocking out the banking system.

  • Read the blog post - Liam Tung

    Banks are confusing consumers on PC security

    Banks obviously have an interest in making consumers feel safe. They are there to protect the customers' money. They want customers to use their online services, too, because the channel offers a lower cost per transaction than a branch. But giving away free security software to make customers feel safe is probably doing more harm than good.

  • Read the blog post - Munir Kotadia

    Citibank helps phishers improve their bait?

    It took help from three security experts, Citibank's spokesperson, dozens of e-mails and almost a full working day of investigation to confirm that an e-mail I had seen from Citibank was not actually a clever phishing attempt.

  • Read the blog post - Munir Kotadia

    DDoS makes a phishing e-mail look real

    Just as Internet users learn that clicking on a link in an e-mail purporting to come from their bank is a bad idea, phishers seem to be developing a new tactic -- launch a DDoS attack on the Web site of the company whose customers they are targeting and then send e-mails "explaining" the outage and offering an "alternative" URL.

  • Read the blog post - Munir Kotadia

    Westpac's online failures expose weak points

    Westpac, one of the biggest banks in Australia, experienced multiple hardware failures on Monday and at the end of last week, which caused its online banking service to fall over for hours at a time. What happened to its backup systems?

Features and Case Studies (43)

  • CIO profile: Tony Clasquin of Bankwest

    If you think your job is stressful, just consider what Tony Clasquin used to do for a living: a pilot who used to work as an air traffic controller (ATC), he learned early on to manage "this very complicated 3D chessboard".

  • Changing of the guard: Westpac

    Get an insider's look at the recent history and potential imminent future of the technology operation of Westpac Banking Corporation and its subsidiary St George in the last of our Changing of the guards series examining generational change in the nation's big four banks.

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • Changing of the guard: Commonwealth Bank

    Get an insider's look at Commonwealth Bank of Australia's technology operation with chief information officer Michael Harte in the first of our Changing of the guards series examining generational change in the nation's big four banks.

  • Aussie banks: your new security vendor

    It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?

Videos (1)

Reviews (10)

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • First Take: Internet Explorer 7 for XP SP2 Beta 2

    Microsoft has changed the look and feel of its venerable browser, while adding some much-needed security features.

  • Mozilla Firefox 1.5

    While Firefox 1.5 isn't too different from the original release, what's new should attract even more Firefox users -- and that's ultimately good for the Internet.

  • Microsoft Money 2006

    Microsoft Money 2006 is a worthwhile upgrade for current users who like to bank and pay bills online, but it requires Windows XP.

  • Deepnet Explorer

    This browser is built on the Internet Explorer engine yet includes built-in features Microsoft does not provide.

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Blogs

  • Suzanne Tindal IT: Govt's cost-cutting bitch
    The government needs to stop looking at IT as a necessary evil or the place to remove costs when the Treasurer comes calling.
  • Array Can complaints on mobile content be cut?
    On 1 July this year the new Mobile Premium Services Code was introduced. It sounds like it's had a good impact, but is it enough?
  • Array NZ farmers: Bleating about broadband
    As we know, farmers are such bleaters. They bleat as much as the four-legged woolly things in their paddocks. If it's not the weather, it's the strength of the dollar! Nothing is ever right. Likewise with rural broadband.
  • More blogs »

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