In an interview with Munir Kotadia, the software giant denies Windows Live OneCare automatically deleted quarantined e-mail files, contrary to users' claims.
Microsoft has admitted that its Live OneCare security suite has been accidentally deleting some users' Outlook and Outlook Express e-mails.
Microsoft Australia has apologised to users who have lost their entire Outlook and Outlook Express e-mail archives due to a flaw in Windows Live OneCare.
Microsoft has said that its Live OneCare security suite has "a problem" with the underlying antivirus code, and admitted that security is just "a little part of Microsoft".
Security researchers worked overtime in 2007, which turned out to be a nightmare for software vendors from day one.
If you recently signed up with Microsoft's OneCare Live antivirus service -- and you use Microsoft Outlook or Outlook Express -- there is a chance that your stored e-mails have been wiped out.
Security researchers worked overtime in 2007, which turned out to be a nightmare for software vendors from day one.
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