Victoria Police's recent publicised difficulties have likely put it at the back of the line of agencies waiting to receive infrastructure services from the state's new shared services agency CenITex.
Victoria Police's IT division under disgraced chief information officer Valda Berzins had a "disregard for proper procurement and contract management", a new report has revealed, which saw contracts fail to go to tender while their dollar values ballooned beyond approved amounts.
Federal communications Minister Stephen Conroy has threatened further reforms of the telecommunications industry after a massive spike in complaints from customers.
Australians have made more than 20,000 complaints a month against telecommunications companies this year as figures rose despite a campaign to lift customer service.
Victorian Ombudsman George Brouwer has started an investigation into the Victorian Police's IT department and what he has described as its "outdated information technologies that are unsuited to a 21st century approach to policing".
On 1 July this year the new Mobile Premium Services Code was introduced. It sounds like it's had a good impact, but is it enough?
Considering how expensive and drawn-out tender processes can be to solve problems that might be very immediate, it's little wonder that the Victorian Police IT department tried to work the tender exemptions system.
Dodo has been taken to task for misleading advertising. But is telco advertising in Australia misleading in general? What can be done to make it easier for consumers to understand?
Post-election adrenaline surging through his veins, one of the first acts performed by new Communications Minister Stephen Conroy was to disband the expert panel that his predecessor Helen Coonan had appointed last June to evaluate tenders for fibre-to-the-node (FTTN) construction.
When you really get down to it, former Victoria Police chief information officer Valda Berzins and her offsider John Brown aren't so different from many other IT managers in the public sector.
Victoria Police needs to appoint a pinch-hitter chief information officer with a mandate to implement a long-term solid ICT strategy and scrub the bilge from its decks.
The Australian Bankers Association is still grappling with two-factor authentication for Internet transactions and has almost hit a "brick wall" in its anti-fraud efforts.
Writing service level agreements can be a tricky task, but one that is important to get right. ZDNet Australia shows you how to avoid the common pitfalls.
Thirty or so years since the birth of the Internet, we seem to be at a technological standstill when it comes to access speeds and bandwidth. If it is meant to be a superhighway, why does it feel like a back road?
Beware! Scammers have found a new way to dupe consumers, this time using mobile calls.
The number of complaints over mobile services to the Telecommunication Industry Ombudsman dropped by 18 percent in 2002-03 over the previous year, signalling the industry is reaching maturity.
The Australian Communications Authority (ACA) has announced plans to introduce a range of premium mobile messaging numbers, facilitating the introduction of mobile commerce to the consumer market.
The Telecommunications Industry Ombudsman is investigating SIM-Unlock fees attached to pre-paid mobile accounts to determine whether they are 'penalties', and therefore unrecoverable by common law.
ZDNet Australia takes a look back over 2002 and analyses the online shopping opportunities available to those looking for a last minute technology gift.
A world of words - Pamela Fox
Pamela Fox discusses etymology and the fun that can be had with words.… Watch it now
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At Sydney Ignite 3, Malmuth Damkar speaks on how ADD can increase creativity but it also comes at a cost.… Watch it now
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