IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.
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