News (59)

Blogs (2)

  • Read the blog post - David Braue

    Telstra: once bitten, twice ... why not?

    The mobile market in India, I recently learned, is racing towards 300 million -- and doing so at a rate of 8.77 million new subscribers per month, according to the latest government figures.

  • Read the blog post - Angus Kidman

    Virtual assistance is virtually useless

    It's no surprise that software companies are keen to fob off as much of their tech support as possible to automated systems -- support is a cost, not a profit centre, unless you charge an inordinate amount for it.

Features and Case Studies (35)

  • Life after getting outsourced

    Your job is being outsourced ... what should you do next? Here are some options to consider. Additional reading: About to be outsourced? Top 5 signs

  • Offshoring: An irresistible force

    Offshoring seems like such an irresistible force, but in the not-too-distant future, much of the work that is pushing offshore will be eliminated altogether by continual improvements in software technology.

  • Analyst plays down offshore outsourcing impact as tension rises

    A leading Asia-Pacific tech analyst claims the outsourcing of information technology and business processes offshore is "not something to get overly excited about," despite increasing international controversy over the migration of jobs to lower-cost countries.

  • Offshoring: Picking the best location

    Which to choose -- India, China, Czech Republic or Wales?

  • Offshoring: A view from both shores

    Wipro CEO Vivek Paul ponders the implications of a US that graduates more sports therapists than engineers.

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Blogs

  • David Braue Can not-so-smart meters help the NBN?
    It was interesting to witness Conroy's recent enthusiasm to spruik the NBN's role in supporting the Smart Grid, Smart City initiative. What a pity that Conroy hadn't yet seen the damning report from the Victorian auditor-general about that state's smart-meter roll-out.
  • Array Can the Telco Reform Act be win-win?
    In the second of our two programs looking at the Senate Inquiry into the Telecommunications Legislation Amendment Bill, we hear from shareholders, bureaucrats and industry groups.
  • Array Has New Zealand's smiling assassin delivered?
    One year into its tenure, how has the new New Zealand Government performed on issues of technology and telecommunications?
  • More blogs »

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