News (63)

  • Call centre employees more dangerous than phishers

    Banks are fighting to keep their call centres free from criminals that pose as -- or become -- call centre staff in order to steal customer details.

  • ANZ to send 500 IT jobs to India

    In yet another shake-out of the Melbourne banking scene, Australia and New Zealand Banking Group today confirmed it would send around 500 information technology and back office jobs to India by year's end.

  • Baby boomers choking AU$11bn IT outsourcing

    IT outsourcing in Australia is set to crack AU$11 billion in 2008, according to Gartner, but Australia's dwindling IT baby boomer generation will cause problems

  • Offshoring -- just another business tool?

    Offshoring won't cure a company's ills, but used in the right circumstances and with management paying careful attention to the progress, then the risk of failure is relatively low.

  • HP sends Aust support jobs to Malaysia

    Hewlett-Packard (HP) today confirmed that there would be "some redundancies" among the 450-strong Australian remote support team for its managed services business, as work is offshored to an HP facility in Malaysia.

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Blogs (1)

Features and Case Studies (34)

  • Life after getting outsourced

    Your job is being outsourced ... what should you do next? Here are some options to consider. Additional reading: About to be outsourced? Top 5 signs

  • CSC Australia CIO speaks out

    Emily Richmond-Jones discusses CSC's internal IP telephony project, Oracle to SAP migrations, as well as her vision for bringing more women into the IT industry.

  • Outsourcing headed for decade of change: Gartner

    The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.

  • Will China dominate outsourcing?

    Wipro's Sudip Banerjee explains why many Indian companies fear being left behind by an emerging -- and less expensive -- China.

  • Will India price itself out of offshore market?

    Growing demand for offshore services in India is raising the cost of labour there, causing US firms to begin eyeing China, Romania and other options. But India has some tricks up its sleeve.

More Features and Case Studies >

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