News (9)

  • Switching off PCs to save UK govt 10 million pounds

    The UK Office of Government Commerce has urged public-sector workers to turn off their PCs overnight to help cut carbon emissions and costs.

  • UK gov saves AU$2.5m on Microsoft licences

    The UK government will get a discount of more than AU$2.5 million a year from Microsoft, under a deal reached between the software company and the Office of Government Commerce (OGC).

  • Critic predicts ID card fiasco

    Ian Angell is a curious kind of dissident. The London School of Economics professor in information systems has emerged as one of the most trenchant critics of the UK's troubled ID card project, but not on any of the usual grounds.

  • Government agency claims ITIL first

    Victoria's State Revenue Office has become the first government agency in the world to gain IT Infrastructure Library (ITIL) certification, an achievement Commissioner Paul Broderick says vindicates an earlier decision to cut ties with its outsourcer.

  • Licensing anger driving users towards Linux

    Proprietary software vendors are driving IT managers towards the open-source community through their high prices and restrictive licences, according to attendees at this week's Cal-IT conference.

Features and Case Studies (3)

  • Service management enterprise guide

    Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.

  • Licensed to ITIL

    Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?

  • IT governance: is it the answer?

    IT governance will likely be this year's new buzzword. It promises some rich rewards, including improved ROI, better service levels, and enhanced security.

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