News (17)

  • Avaya's Nortel buy could cause trouble for Cisco

    Avaya's US$475 million bid for Nortel's Enterprise Solutions Business could spell trouble for Cisco in Australia's enterprise telephony market, according to an industry analyst, but it would also be good news for customers.

  • Avaya nabs Mac Uni from Nortel's grasp

    Sydney's Macquarie University has contracted Avaya to provide it with a 6000-handset IP telephony roll-out, in what appeared to be a snub to its existing networking partner Nortel, which maintains its Australian head office on the university's campus.

  • NSC flags expansion plans

    Privately owned Australian telecommunications systems integrator NSC today said it had expanded its operations rapidly, doubling its headcount over the past three years and flagging plans for its first New Zealand office by the end of 2008.

  • Virgin Blue flags Oracle outsourcing

    The nation's number two airline Virgin Blue has revealed it will shortly outsource the management of its key Oracle E-Business applications following a major upgrade of the systems.

  • Joy unearths more comms value

    The local arm of mining machinery group Joy Global is close to completing a corporate telephony refresh, a move taking place in the context of a wider international push to consolidate the group's ICT resources.

More News >

Features and Case Studies (3)

  • 10 ways to improve network performance

    If a car starts to stall, drivers would pop the bonnet and check the individual components. But when a network goes down, how are the weak points identified and isolated?

  • Teleworking: You'll never work alone

    Modern solutions are giving staff the option of using the virtual office. In this special report, we investigate what companies can gain from allowing employees to work remotely.

  • Call centre outsourcing: Business critical issues

    Running a call centre is big business, but should it be yours? More and more companies across Australia are answering no and are turning to outsourcers.

Reviews (1)

  • Don't take it personal

    Personalisation has become an accepted part of technological interaction, but what does the future hold?

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