News (2)

  • Reckon dumps Interactive Intelligence call centre

    Australian financial software vendor Reckon will dump its existing call centre technology provider Interactive Intelligence in favour of a Voice over Internet Protocol (VoIP) solution from Avaya.

  • Setting a trap for laptop thieves

    Notebook computers are small, powerful, increasingly affordable--and easily stolen. Now, new services being offered by major PC makers could help track down pilfered systems.

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