Telstra BigPond has delayed the planned kickoff of a pilot of a new billing platform from mid-December to mid-January, citing the Christmas break and associated disruptions to staff and customers who may be invited to participate.
Telstra is gearing up its 2003 sales and marketing push for its BigPond broadband ADSL service as executives assess community reaction to proposals to charge for helpdesk support.
Telstra has soft-launched a roaming dial-up service for its BigPond broadband customers as the carrier gears up for a major revamp next week of its high-speed Internet offerings.
Telstra plans to credit its BigPond Internet customers with two weeks' free BigPond service and three months' free usage of its anti-virus, spam filtering and firewall products.
Telstra is considering launching a 128kbps symmetrical ISDN product before the end of the financial year in a move to extend high-speed Internet access across its regional user base.
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