Voice over IP (VoIP) and Web-design company Didjinet is failing to pay its debts as speculation mounts the company will be wound up.
How do helpdesk and call centre managers measure customer satisfaction and more to the point, how do they improve it?
America Online says it will allow its next version of AOL Instant Messenger to communicate with ICQ, a surprise move that will topple the long-standing barrier between the company's two popular IM services.
A group of Dell visionaries have formed a start-up company to rival tablet PC competitors.
Companies worldwide are developing back-up facilities and bolstering wireless capabilities, ready for any service problems from the WorldCom scandal. Should we be very worried?
John Sidgmore has been promising a fresh start and a bright future for telecommunications giant WorldCom ever since he stepped in as chief executive nearly two months ago after founder Bernie Ebbers left under a cloud.
Knowing how to properly motivate employees often doesn't come easy for tech leaders. Here are some tips on how to motivate managers and staff.
In this roundup we looked at both internal and external storage devices. We got our hands on the all-new Castlewood ORB51100 drive, which uses 5.7GB media. We looked at a variety of solutions including PC Card based solutions and all sorts of different media capacities.
It's easy to figure out what the wealthy want from an e-commerce site: top-notch goods and services provided in a "high-touch," face-to-face environment. ZDNet takes some hints from Mercedes-Benz and Blue Nile on how to attract high-end customers.
Business students are jumping across disciplines to learn a mix of technical and management skills. That's good news for enterprises looking for the next generation of e-business leaders.
Low-cost online services make keeping an emergency copy of mission-critical company data quick and easy.
Dotcoms want leaders who can wield technology as a strategic weapon. IT education programs are a growing part of their arsenal.
In the digital age, writer's block has morphed into programmer's block. Unable to conjure the next line of code? Suggested cures range from bars of chocolate to meditation.
Instant messaging addicts may soon have a new drug of choice -- voice-enabled IM. America Online Inc.'s latest beta version 3.5 of its Instant Messenger software features "AIM Talk," which lets users speak directly with the person they're IM-ing.
CSI Tracing, Ballmer hunting and Bobcats -- Club Builder
In this week's Club Builder: Gary Sinise shows how to trace IPs in VB, Microsoft attempts to kill off XP again… Watch it now
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Driving Business Growth Through Enterprise IT Management
Can the NBN survive the recession?
Google should come clean on datacentres
Do you love or hate Microsoft's Seinfeld ads?
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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