Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres.
Microsoft is set to go one up on Cisco with the announcement -- just a day after the chief executives of both firms sang the co-operation tune -- that it plans to offer unified communications on an on-demand basis.
Videoconferencing vendor Polycom has a new Australia and New Zealand managing director, with incumbent James Anderson unexpectedly flagging his departure in the next month for parts unknown.
Avaya and Lenovo have announced a partnership to enhance IP communications on ThinkPad notebooks, the companies announced on Wednesday.
After months of anticipation, corporate customers will soon get their hands on a beta version of Microsoft's VoIP software, an event that marks an important step in the evolution of corporate communications.
Enterprise-grade Voice over Internet Protocol (VoIP) hardware vendor ShoreTel formally opened its doors in Australia today, with at least one significant local customer win already under its belt.
Microsoft and Nortel are to join forces to sell unified communications -- products which integrate business applications with voice, video, email and instant messaging.
Intercontinental Hotels Group (IHG) has flagged plans to deploy converged voice/video/data networks more widely throughout its hotel chain after a landmark project in mid-2006 proved the technology's worth.
Last week this column asked the question of whether free Internet telephony Skype was good enough for business use.
The New South Wales Department of Commerce is pushing ahead with plans to upgrade its wide area network covering 75 sites in the state, going to market this week for core routing equipment.
Has Skype reached the point where it can be used as a replacement telephony solution for businesses?
International telco Verizon last week admitted it had shed some Australian staff with its January acquisition of MCI. But the US heavyweight continues to win large deals Down Under.
Trust is an important factor in determining which networking vendors will supply hardware and services for your corporate voice and data networks.
CIOs and IT managers like to "future-proof" their new purchases so they won't run into surprises several years down the track. A hybrid VoIP system could be just the ticket.
The local arm of mining machinery group Joy Global is close to completing a corporate telephony refresh, a move taking place in the context of a wider international push to consolidate the group's ICT resources.
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