Glitches in the Commonwealth Bank's pilot of an upgraded NetBank service are infuriating users.
The Commonwealth Bank today launched a pilot for the new version of its Internet banking product NetBank, Australia's most popular online banking service.
Customer service at the Commonwealth Bank (CBA) is still not making the grade despite an AU$1.5 billion, three-year transformation project nearing the end of its life, according to new CBA chief Ralph Norris.
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