A mix of low-cost nearshore and offshore locations is the best way to drive maximum profit from outsourcing call centre work, according to a new report.
Sending software development tasks overseas is the latest cost-cutting phenomenon, but is it a case of 'you get what you pay for'? How can you optimise offshore development?
According to Gartner Dataquest, IT outsourcing to workforces abroad is booming, and the sector is likely to grow further this year.
Australia needs to do more to de-couple itself from an over-reliance on the boom or bust impacts that the US ICT Industry brings to Australia's own ICT industry.
Installing cables can be difficult especially if they're 9,000 kilometres long and up several kilometres underwater. Our photo gallery gives you a look inside the 'Ile de Sein', a ship used to lay Telstra's latest fibre optic cable, which will become part of Australia's global Internet network backbone.
Outsourcing can be a contentious issue, but catering company Sodexho has found that when done right, it can make life much easier.
Sending software development tasks overseas is the latest cost-cutting phenomenon, but is it a case of 'you get what you pay for'? How can you optimise offshore development?
Google Chrome beta for Mac
It's not fully baked yet, but Google Chrome for Mac reaches a major milestone with the release of an official … Watch it now
2009 in review
What were the top five stories that shaped 2009? From the launch of Microsoft's Windows 7 OS, to the departure… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
A guide to the future of the internet
Carelessness busts Linux security
Sun shining on Ajnaware
Best Servers
Want to find out what the best servers are?
Check out the top rated here!
Optus Deal
Broadband + home phone + PlayStation®3 in a single package price!
Click here for more!
Best Laptops
Check out the best laptops here!
Click here for more.