News (11)

  • CBA reinvents SLAs for Telstra deal

    Commonwealth Bank of Australia's $1 billion telecommunications deal with Telstra is the toughest the bank has negotiated with a supplier, according to CBA CIO Michael Harte, and all without the use of traditional service level agreements (SLAs).

  • Customs passes on Windows 7

    The Australians Customs and Border Protection Service this week said at this stage it had no plans to upgrade its extensive Windows Vista desktop fleet to Microsoft's incoming operating system Windows 7.

  • Customs nicks new CIO from ANZ

    The Australian Customs and Border Protection Service has poached Australia and New Zealand Banking Group's head of technology risk, Joe Attanasio, to be its new permanent chief information officer.

  • Customs gets new CIO

    Border control agency the Australian Customs Service has selected Michael Grantham as its interim CIO to lead its IT department in the wake of the departure of Murray Harrison.

  • Customs CIO leaves

    Australian Customs Service chief information officer Murray Harrison today said he would leave the agency next Wednesday, ending his six-year tenure.

More News >

Features and Case Studies (2)

  • Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

  • Government CIO spotlight on: Security

    How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.

Videos (2)

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