News (5)

  • With settlement, Kazaa casts off its pirate garb

    A multimillion-dollar settlement is putting Kazaa on the straight and narrow, but it might not be enough to put the file-sharing service on the road to recovery.

  • Open standards security threat ignored: auditor

    A senior technology auditor has raised concerns that his profession is unaware of the risks to critical infrastructure systems as more move from proprietary networks to open, public technologies.

  • Record labels aim big guns at file-swappers

    In its most serious crackdown yet on file swapping, the Recording Industry Association of America said it will gather evidence against individuals who trade songs online and slap thousands of them with copyright-infringement lawsuits.

  • Will techs gain from auditor scrutiny?

    Tech services companies stand to benefit from post-Enron scepticism about the practice of using the same company to handle auditing and consulting jobs.

  • The new reality of customer retention

    The task of servicing new customers has been replaced by another imperative: holding on to existing customers. Try these approaches to hang on to what you've got.

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