Vodafone Australia's managing director has savaged mobile number portability as a regulator-driven failure that cost his company AU$50 million.
Delays in porting between providers was at the top of the list of complaints about mobile number portability, according to a report by the Telecommunications Industry Ombudsman.
Australia’s competition watchdog has started investigating Telstra’s new mobile call rates, which ultimately lock customers into 12-month contracts and counteract mobile number portability -- which was supposed to increase competition in the market.
Since mobile number portability was introduced into Australia on September 25 more than 120,000 users have switched providers, according to figures from communications regulator the Australian Communications Authority (ACA).
Local software developer Whitesmiths claims an Australian first in its system to identify pre-paid mobile users about to defect to a new carrier, allowing for the minimisation of churn rates.
Vodafone Australia's managing director has savaged mobile number portability as a regulator-driven failure that cost his company AU$50 million.
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