News (8)

  • NEHTA appoints new CEO

    The National E-Health Transition Authority has nicked a top technology executive from the National Australia Bank to be its new chief executive.

  • Optus appoints Business MD

    Optus has appointed a new managing director for its Optus Business division, promoting John Simon as the man to lead its growing services arm.

  • Crikey Web publishing pioneers to sell

    This morning the controversial Australian political and business website Crikey announced its AU$1 million sale to Private Media Partners.

  • UPDATE: Crikey! Telstra moves on BigPond e-mail claims

    Acknowledging he "might have gone over the top with his Telstra spray," Stephen Mayne, the founder of crikey.com.au, has acknowledged that Telstra's BigPond spam filters, rather than e-mail service difficulties, were responsible for blocking delivery of his newsletters to BigPond subscribers.

  • Keeping customers happy

    How do helpdesk and call centre managers measure customer satisfaction and more to the point, how do they improve it?

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Blogs (1)

  • Read the blog post - Phil Dobbie

    The Sol Trujillo report card

    Sol Trujillo is leaving Telstra at the end of the tax year. So what is his legacy? On this week's Twisted Wire we give the report card on his performance at Telstra and look at some of his recent overseas history as well.

Features and Case Studies (1)

  • Two Davids, no Goliath

    David Thomas, ManageSoft's Asia Pacific director and David Lenz, sales and marketing director at Novell Asia-Pacific, go head to head on their respective offerings.

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Blogs

  • David Braue All I want for Xmas is Telstra pricing
    Five consecutive days without broadband has led me to what seemed at the time to be an act of desperation: contemplating signing up for Telstra's 100Mbps cable modem service.
  • Array Sick of broken tender sites
    Some of the state governments desperately need to invest in more user-friendly tender sites so that looking for information on government tenders doesn't have to be a game of blind man's bluff.
  • Array Cyberwar: What is it good for?
    In this week's episode, Cyberwar. What is Australia's place in the world of digital warfare? What are the implications for the NBN?
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