A report by NSW auditor-general Peter Achterstraat has criticised Sydney Water's implementation of a Siebel customer relationship management system which is running $34 million over budget and one-and-a-half years over schedule.
Sydney Water chief information officer Tim Catley tells ZDNet.com.au in an in-depth interview how he restored the credibility of the organisation's IT department and exorcised its tech demons with strong governance and a simple 100-day plan.
Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.
Companies are realising the importance of developing applications that are based on open, engineering standards and that are vendor neutral--in other words, applications that are technologically agnostic.
NASA's Canberra-based Deep Space Network operation is undergoing a makeover, with MRO Software's MAXIMO package being implemented at the site.
New technology gains legitimacy when it solves real business problems, but becomes indispensable when it offers to take that business in completely new directions. Such has been the case at Maroochy Shire Council, where a quite conventional thin-client rollout is now facilitating new ways of working for employees in the office and on the road.
A narrow product focus has isolated IT asset management from business goals and other company assets for too long. Find out how the industry is redefining the asset management value proposition.
Phase two of government ERP implementations is set to take off. What can you expect? Also: Find out why one local city council had to ditch Oracle.
Sure you know how many PCs are on your network, but can you say for sure how many have out-of-date licenses or pirated software?
Wondering how to tackle that daunting integration project? Take a look at how other enterprises have dealt with the issues.
Sure you know how many PCs are on your network, but can you say for sure how many have out-of-date licenses or pirated software?
Malcolm Turnbull's ghost twitterer
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How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Invisible Particls to reappear
12 days without ADSL: A local loop eulogy
An abridged history of the Aussie internet
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