Telstra has revealed that it will be offshoring a substantial portion of its bill support contact centre operation to the Philippines.
Telstra has warned customers across Australia to beware of fraudsters posing as Telstra staff as well as hoax e-mails seeking financial data.
Telstra chief information officer Jeff Smith is to depart the telecommunications heavyweight, effective 31 March.
Telstra has begun a "witch hunt" to find the staff member responsible for leaking a draft report on the maintenance and operation of its mobile base stations last July, according to communications union CEPU.
Telstra has extended its ICT services portfolio with the AU$127 million acquisition of PSINet UK, a provider of e-business infrastructure and corporate IP-based communication services.
Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
The men running Telstra have been accused of a lot of things, but lack of conviction is definitely not one of them. I found this out recently after having the chance to hear Phil Burgess, the company's most senior regular spokesperson and an outspoken critic of the government's telecommunications policy, address an AIIA-sponsored business lunch in Melbourne.
Good Technology exec Terry Austin has heard every joke in the book relating to his company's name.
Bill Zikou is coming back after five years in the Balkans to head up Ericsson Australia ... but is he up to the task?
One of the only Australian start-ups to present at the recent round of conferences in the US was Sydney-based spellr.us, which has launched a Web-based tool to check and monitor websites for spelling mistakes.
Executives from several of Australia's largest internet service providers have over the past few months expressed their desire to become media companies in their own right.
The new interactive Telstra "flagship" store will be open from 2 November. Dubbed T.Life, the store is located at 400 George Street, on the corner of George and King on the group floor of the Telstra building.
As the place where all legislation governing New South Wales originates, NSW Parliament has more than your basic obligations when it comes to ensuring the security of its data. But how can a small government department, with just five network staff looking after a main office and network of 94 branch offices spread across the country, ever hope to keep up?
The thriving community of Internet users that are opting for a 'Second Life' in virtual worlds are a tempting market for advertising. But is a virtual presence a viable option for big business?
It is not only the staff at RMIT Labs who have been busy, virus writers worked hard too.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
Telstra will start to deploy personal digital assistants to nearly 8000 field workers early in the New Year, a move with significant cost savings and which should progressively improve the integrity of information stored on its database.
Hutchison Telecoms, which owns Orange, has outsourced the operation of its Australian mobile networks to Ericsson Australia in a seven-year deal that is expected to save the telco over AU$40 million.
Videoconferencing at the beach may still be a pipe dream, but the mobile workforce is here today. ZDNet Australia examines how businesses are reaping the benefits of mobility.
Conroy ducks, Ballmer evades and Android Fails -- Club Builder
Club Builder this week takes a long look at Senator Conroy's recent attempt to explain his Great Firewall of A… Watch it now
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