Qantas has quietly begun trialling a system to allow customers to check in for flights by sending SMS messages.
Australian airlines need to fly higher when it comes to online services if they're to reach global standards, according to recent research
Australia's airports are introducing advanced kiosk-based facilities to help make the check-in process faster for both domestic and international passengers.
The carrier has ordered the latest in IP-based digital video surveillance equipment as part of its plan to improve baggage monitoring at airports.
Sydney airport's new baggage handling system crashed again on Sunday less than a month before tens of thousands of extra passengers arrive for the Olympic Games.
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