News (3)

  • AU companies play down offshoring

    Corporate customer relationship managers at a conference in Melbourne today rejected the option of outsourcing services to offshore vendors, despite the growing global trend to shift some operations to lower-cost countries such as India or China.

  • Telstra claims breakthrough on speech

    Telstra may have found a new cash cow as the broadband and mobile competition rises, with the launch of a "breakthrough speech recognition technology" that it hopes will corner the emerging market.

  • Telstra apologises for cutting off cancer patient

    Telstra has apologised for its treatment of a seriously ill customer in Melbourne, whose mother claims she was told the telco had an unofficial policy to cancel the contracts of seriously ill people, to avoid chasing money from the deceased estates.

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