News (7)

  • 2007: How was it for outsourcing?

    Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.

  • Outsourcers welcome spirited West Coast initiative

    New WA IT procurement procedures, which open up government tenders to industry players of all sizes, has received the support of state-based and national IT outsourcers as well as global companies.

  • Defence gives Unisys nod on regional IT

    Department of Defence officials will negotiate with Unisys on outsourcing regional IT service delivery for 460 Defence bases and sites.

  • Lockheed Martin in $1bn ATO race

    The Australian Taxation Office has picked a shortlist of five vendors, including aerospace manufacturer Lockheed Martin Australia, to compete for a key part of the agency's AU$1 billion technology outsourcing work.

  • Services giants line up for RailCorp ICT business

    Proposals to outsource aspects of the NSW railways' ICT operations are gaining pace with a who's who of the services community eager to grab what is likely to be a lucrative piece of business.

Features and Case Studies (3)

  • Outsourcing: The trouble with mega deals

    As mega outsoucing deals begin to lose their shine, is it time for selective sourcing to take centre stage?

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Gershon: Easier said than done

    Gershon's recommendations are consistent with those of other jurisdictions that have undertaken similar reviews, and are aimed at giving the ICT centralisation/decentralisation pendulum a shove back towards the centre. This is, however, easier said than done.

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