News (3)

  • EDS, Volante tipped to beat HP to South Australian contract

    EDS appears to have jumped the final hurdle, knocking Hewlett-Packard out of the race for one of the juiciest South Australian government outsourcing contracts, distributed computing support services.

  • Customs CIO: When vendors say 'innovation', run

    Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.

  • 2007: How was it for outsourcing?

    Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.

Features and Case Studies (1)

  • Corporate chiropractics

    We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?

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