EDS appears to have jumped the final hurdle, knocking Hewlett-Packard out of the race for one of the juiciest South Australian government outsourcing contracts, distributed computing support services.
Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.
We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?
The Buzz Report: Thanks for all the laughs
This week, the Buzz Report pays homage to the tech stories and the gadgets that kept Molly (and hopefully you)… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
Hullabaloo about OLED
Dear Telstra: pack up your toys, go home
Gutless studios have the wrong target
At The Whiteboard Video Series
Click here to learn more about Microsoft Windows Server 2008 and Hyper-V technology.
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CXOs Unplugged - Real Business Insight
Phil Dobbie interviews business leaders to reveal their thoughts on various management challenges.
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Printer Superguide
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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