Telstra has revealed that it will be offshoring a substantial portion of its bill support contact centre operation to the Philippines.
After expanding its supply chain outsourcing agreement with IBM late last year, Telstra warned of job losses by June as the computing giant replaced the telco's staff with its own in some technical areas, but the union representing the workers has stepped in to broker a stronger deal for those facing redundancy.
As Telstra prepares to close off its CDMA network at the end of the month amidst concerns over customer migration to Next G, industry observers have said that after the dust settles the new network could hold promise for bush users.
Networking equipment supplier Nortel's Australian operations are expected to escape the global job cuts flagged overnight, according to Australia and New Zealand president Mark Stevens.
Cisco Australia vice president Ross Fowler will move to the company's European operations as part of local management changes at the networking giant.
We've all experienced that irritating feeling upon walking into a nearly empty restaurant, only to see little 'reserved' signs on the empty tables, and to be told by the matre d' that no tables are available even as other people enter and are escorted to their tables.
It's hardly news that Telstra's corporate philosophy has become one of incessant whinging and strongarming since CEO Sol Trujillo rolled into town, but over the past week the company took its rhetoric to another level ...
Melbourne-based Web start-up 2Vouch yesterday launched the first public beta of what it dubs its "social recruiting platform".
Fair is not what the National Broadband Network tender is about; it's bloodsport, and a fight for survival, and a challenge of the wills, and all the other sorts of superlatives you might expect from an Olympics announcer.
Post-election adrenaline surging through his veins, one of the first acts performed by new Communications Minister Stephen Conroy was to disband the expert panel that his predecessor Helen Coonan had appointed last June to evaluate tenders for fibre-to-the-node (FTTN) construction.
Ovum's David Kennedy says Australia can have a world-leading telecommunications regime if it wants one.
In this CIO Vision Series interview, Wybrow explains how he fosters a culture of innovation against a backdrop of IT consolidation and outsourcing across Vodafone's mobile communications empire and 4,000-strong global IT workforce.
An analysis by representatives of Australia's two largest IT industry groups shows that neither political party in the federal election has come up with a comprehensive policy around technology.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Is certification better than experience? Here's what industry analysts and IT professionals have to say, including issues with MCSE.
Optus CIO Lawrie Turner talks about what changes he has initiated since taking the job
Apple's iPhone hasn't even made it onto store shelves yet, but it already faces a growing number of rivals, from Cisco to Nokia and even Prada.
The market for high-speed cellular data handsets is beginning to take off, according to Motorola's president and chief operating officer.
Far from being a mature technology, SMS is still in the "cave-painting" stages, according to Giri Ramachandran, head of alliances and market development for Telstra.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Next month, Intel will bring its hyperthreading technology to desktops, another advance in the chip world that can be traced to Digital Equipment Corp.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
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