Guidelines on the corporate governance of ICT developed by Standards Australia have been adopted as an international standard by the ISO (International Standards Organisation).
The sharp rise in demand for IT skills throughout 2007 is well and truly in retreat according to the latest figures from the Olivier Job Index.
With IT budgets set to remain flat, CIOs are thinking hard about what to spend their cash on -- and RFID, SOA and VoIP are set to top the list.
Demand for permanent IT staff continues to grow, bucking the expected dip in demand for new staff in the run up to the federal election.
BMC has set its sights on the mid-market, however, commentators have questioned whether the software maker is up to the challenge.
The latest revision of the IT Infrastructure Library (ITIL) is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the increasingly popular services management approach makes a real impact on businesses. Angus Kidman reports.
More than half of Australian mid-market businesses are completely unaware of ITIL, a key element in providing more efficient service management, a survey has found.
The University of Western Australia has flagged plans for a number of large new technology projects as it continues to standardise core ICT services. The institution has a total ongoing annual IT spend of around AU$16 million, excluding major projects.
Seminars will be held around Australia to educate IT professionals on the next version of the Information Technology Infrastructure Library (ITIL) service delivery framework, scheduled for release in May.
Some organisations are spending more than half a million dollars on implementing new service delivery frameworks like ITIL, an Australian survey has found.
Whatever happens in the election, government departments at both state and federal levels are facing major changes to how they build and manage their IT infrastructure. Is the answer shared services, an increased focus on SOA, enhanced Web delivery -- or just telling everyone in your department to get a clue?
It's easy for IT managers to get bogged down in day-to-day activities and lose sight of the bigger picture of leading their staff. Whether you're a seasoned pro, or new to the game, the following tips will help you effectively manage your team.
Working out an IT governance scheme when you have 600,000 users in place is a challenge, but stricter project management has been so successful for the Department of Education in Victoria that the government agency is now adopting the same methodology even for non-IT projects.
In an industry known for its hype, it’s understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.
Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.
Managing people is hard enough, but when your people are split across many projects it can be downright impossible without the right approach. David Braue finds out why proactive human capital management has become critical to future business success.
We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?
Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.
As the world's environment changes, scientists are becoming increasingly worried that large numbers of species will become extinct. Could this also happen in the corporate environment?
A narrow product focus has isolated IT asset management from business goals and other company assets for too long. Find out how the industry is redefining the asset management value proposition.
Think the Information Technology Infrastructure Library (ITIL) framework is boring? So did one Commonwealth Bank worker, apparently. She doesn't work there anymore.
"Hi, where do I find the keynote session," I asked the registration desk of the IT Service Management Forum (itSMF) conference. "That's upstairs. Just follow the drumming." Right, I thought.
Searching for Flash files
Adobe Systems has announced it's partnering with search giants Google and Yahoo to increase the quality of sea… Watch it now
In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
HP & Intel Business Technology Power Center
I'm a celebrity, don't back me up
Lies, damned lies and telco stupidity 
Dear carriers: More walking, less talking
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