BMC Software has been awarded a contract with Victoria's shared services agency CenITex to supply, implement and support IT service management applications and workflow automation tools.
The Department of Prime Minister and Cabinet has gone to tender for core ICT services and telephony management services contracts which together could be worth over $26 million.
The Australian Federal Police (AFP) has advertised for a manager of ICT infrastructure to report directly to chief information officer Rudi Lammers.
Datacom announced today that it had won a two-year multimillion dollar deal with mining group Xstrata to provide an IT service desk to over 2000 users.
The Australian National Audit Office has given Centrelink's IT high marks in its attempts to implement business continuity management, with only limited recommendations on possible improvements.
One of the only Australian start-ups to present at the recent round of conferences in the US was Sydney-based spellr.us, which has launched a Web-based tool to check and monitor websites for spelling mistakes.
Think the Information Technology Infrastructure Library (ITIL) framework is boring? So did one Commonwealth Bank worker, apparently. She doesn't work there anymore.
"Hi, where do I find the keynote session," I asked the registration desk of the IT Service Management Forum (itSMF) conference. "That's upstairs. Just follow the drumming." Right, I thought.
A series of inspiring conversations with Australian chief information officers over the past five years has led me to believe the profession and ICT industry as a whole has the attitude, skills and drive to push through the global financial crisis and other challenges to the better world ahead.
The long-term net impact of Gershon's idealistic review will realistically be negligible at best and at worst will prove to be a distraction for years to come.
Despite having a quality management product on the books at Western Power, no one was using it, causing the energy company to have problems with software development quality.
Whatever happens in the election, government departments at both state and federal levels are facing major changes to how they build and manage their IT infrastructure. Is the answer shared services, an increased focus on SOA, enhanced Web delivery -- or just telling everyone in your department to get a clue?
It's easy for IT managers to get bogged down in day-to-day activities and lose sight of the bigger picture of leading their staff. Whether you're a seasoned pro, or new to the game, the following tips will help you effectively manage your team.
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