News (138)

  • IBM inks supply chain deal with Telstra

    IBM has signed a seven-year deal to manage Australian telecom Telstra's supply chain services operations.

  • From the inside: IT outsourcing and strategy in govt.

    Once a system has been outsourced, what is there left to do internally? Plenty of strategy according to Faye Powell, whose appointment eight months ago ushered in a new era in terms of the way government departments relate to their IT service providers.

  • Govt bungle killing Aust outsourcing

    The Australian federal government’s infamous IT outsourcing bungle is still sending shockwaves through the country’s outsourcing industry, according to one local tech services boss.

  • KAZ outbids Big Blue

    Outsourcing company, KAZ Computer Services has snatched a multi-million dollar, four year contract from IBM to provide IT services to satellite communications company Station 12 BV.

  • Telstra IT outsourcing cuts 340 jobs

    Telstra will outsource part of its IT services to Deloitte Consulting Consortium - cutting around 340 jobs as part of an overall push to slash 10,000 from its workforce.

Features and Case Studies (39)

  • From the inside: IT outsourcing and strategy in govt.

    Once a system has been outsourced, what is there left to do internally? Plenty of strategy according to Faye Powell, whose appointment eight months ago ushered in a new era in terms of the way government departments relate to their IT service providers.

  • Outsourcing: The trouble with mega deals

    As mega outsoucing deals begin to lose their shine, is it time for selective sourcing to take centre stage?

  • Telstra: What lies ahead

    Telstra is determined to create new sources of revenue by investing in new IP infrastructure and building managed offerings around the integration of infrastructure and services. This means turning the company into a new kind of business -- with major implications for the whole economy.

  • Fed ICT Minister backs Telstra-IBM job export

    The office of the Minister for Communications, Information Technology and the Arts has backed Telstra's decision to use offshore software developers.

  • The e-mail evolution

    ZDNet Australia looks at the ever-expanding pressures placed on in-house e-mail and weighs up the pros and cons of the outsourced alternatives.

Reviews (2)

  • Hutchison outsources Australian 3G operations

    Hutchison Telecoms, which owns Orange, has outsourced the operation of its Australian mobile networks to Ericsson Australia in a seven-year deal that is expected to save the telco over AU$40 million.

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.

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Blogs

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    The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.
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    Does anyone seriously believe that Australian businesses and government agencies manage security any better than the US or UK?
  • Array Storage infrastructure on the tender track
    For a large-scale storage project, it's not uncommon to go out to tender for the best deal — but when was the last time you had to put together a tender for a document management room?
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