News (57)

  • The outsourcing dilemma

    Whether or not Australian organisations decide to outsource network operations depends on more than the size of their companies.

  • Outsourcing overseas

    Sending software development tasks overseas is the latest cost-cutting phenomenon, but is it a case of 'you get what you pay for'? How can you optimise offshore development?

  • Offshore outsourcing: friend or foe?

    A necessary evil or one that must be stopped--the debate over offshore outsourcing is hotting up and a conclusion could be near, but what is the right answer?

  • Is Big Bad?

    The days of the "big bang" project are numbered with businesses now demanding real returns from day one.

  • Call centre outsourcing: Business critical issues

    Running a call centre is big business, but should it be yours? More and more companies across Australia are answering no and are turning to outsourcers.

Features and Case Studies (75)

  • When to outsource helpdesks

    The PC helpdesk is the interactive interface between the IT department and your business. What are the challenges involved in outsourcing the helpdesk?

  • Mail's in ... for outsourcing

    Due to a huge increase in e-mail volume, IT managers have to spend more time dealing with the problems of spam, viruses, storage, and archiving. Should inboxes be outsourced instead?

  • Should storage be outsourced?

    As storage volumes escalate, companies are weighing up the risks and benefits of outsourcing storage. Additional reading: Seven deadly sins of data warehouse development

  • Banking on outsourcing

    The Bank of Queensland is in the midst of a $480 million outsourcing partnership with EDS which has seen the bank's profits double in the last three years.

  • How to manage outsourcing risks

    If you think managing the risk of IT projects is all about throwing everything over the fence to an external supplier, think again.

Reviews (9)

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

  • Ultimate anti-spam guide: 11 products tested

    From server-level software, to appliances, to managed services, we review the latest anti-spam solutions to help enterprises manage the onslaught of unsightly spam.

  • Surrendering security

    Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.

  • Watching the detection

    They may not be perfect, but intrusion detection systems should be a part of your enterprise security arsenal.

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.

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