As your dependence on e-commerce, intranets, and extranets increases, so do the demands on your already overworked and understaffed IT department. Look to management service providers to transfer the burden of IT support.
Chief information officers from two of Australia's largest banks today warned their peers not to poison outsourcing arrangements by obsessing over costs.
As one analyst group predicts a boom in outsourcing, another says that few firms are prepared to hand over the security of their IT systems.
Google has confirmed that personal data of US employees hired prior to 2006 have been stolen in a recent burglary.
The information systems of Australia's Department of Immigration and Citizenship (DIAC) are at risk because the department has been flooded by 10,000 IT contractors, according to its director of protective security, Mark Handley.
Everything from cleaning to IT development work is outsourced by governments these days, but should security clearance processes, which dictate what access a person has to government information systems, be included in that bundle?
Analyst group Gartner has been prominent on the conference front of late, cranking up its talk-fests in Sydney around outsourcing, application integration, data centres, and security. Technology managers come from far and wide for the events, but are they worthwhile?
With all the debate about the merits of offshoring and the politics that go with it, few IT managers will stand on a soapbox and declare its benefits. But Baker and McKenzie's Martin Telfer is one such soul.
Australian Federal Police (AFP) boss Mick Keelty is the latest to voice concern about India becoming an outsourcing no-go zone, but how real is the risk?
If you're to be in contract negotiations anytime soon, take heart from the following story -- vendors can be bargained with.
Business security is a serious business. When it comes to large companies that hold a lot of valuable data, any security breach can mean a loss of credibility and thus customers.
As one analyst group predicts a boom in outsourcing, another says that few firms are prepared to hand over the security of their IT systems.
Welcome to the CIO Vision Series and congratulations to Cesare Tizi, who was awarded the ZDNet Australia CIO of the Year award for 2007. Tizi was recognised for the work he did while successfully leading Australia's largest energy supplier, AGL Energy, through a period of intense change.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
As chief information officer of a security company, Max Rayner is under even more pressure than others to practise what his company preaches. In this CIO Vision Series interview, he tells Munir Kotadia how his role as CIO and head of product development delivers efficiency in the supply chain.
With millions of customers at AGL paying by credit card, Cesare Tizi, ZDNet Australia CIO of the Year 2007, explains the importance of security and why outsourcing it is a bad idea. Tizi also talks about why Australia should implement stringent data disclosure laws.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
They may not be perfect, but intrusion detection systems should be a part of your enterprise security arsenal.
Security expert Bruce Schneier argues that constant vigilance, not technology, is the best defence against computer break-ins.
Intrusion detection appears to have hit the bottom of its hype cycle with a particularly loud thud. Is there value beyond the hot air, and how can you make it work productively?
Can Chrome give Internet Explorer a run for its money?
ZDNet correspondent Sumi Das talks with Senior Editor Sam Diaz about the perks and pitfalls of the newly relea… Watch it now
Driving Business Growth Through Enterprise IT Management
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Mission-critical now a meaningless phrase
Telstra's BT coat doesn't fit
Australian security: the lucky country
Driving Business Growth Through Enterprise IT Management
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