News (378)

  • Outsourcing 101: Who's happy with the process?

    Many companies that have outsourced their IT are dissatisfied with the service provided by outsourcers, but few are likely to stop the practice altogether, opting instead to renegotiate current contracts.

  • Outsource your IT manager

    As your dependence on e-commerce, intranets, and extranets increases, so do the demands on your already overworked and understaffed IT department. Look to management service providers to transfer the burden of IT support.

  • Plumbing for IT aid abroad

    IT project managers have a new quandary: whether retaining a full-time IT staff is a cost-efficient, productive way to execute key development projects. Some companies are discovering it's not, and many are turning to offshore, outsourced IT development services to fill the gap.

  • Melbourne Health tests Oracle 11g beta

    Oracle today heralded Melbourne Health as the first Australian customer for its 11g database, which is still a beta test version.

  • Cost-cutting drives outsourcing growth

    New research indicates that companies providing IT products and services will continue to increase their use of outsourcing agreements in order to lower overhead expenses.

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Features and Case Studies (151)

  • Outsourcing CRM operations a wise choice?

    Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

  • Outsourcing headed for decade of change: Gartner

    The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.

  • Few takers for security outsourcing

    As one analyst group predicts a boom in outsourcing, another says that few firms are prepared to hand over the security of their IT systems.

  • Security's pathetic while management's apathetic: Ernst & Young

    A "failure to invest [in] and failure to enforce" information technology safety measures will lead to an increase in organisational security breaches around the world, according to advisory and research body Ernst & Young.

  • Study: IT budgets 'anemic'

    IT budgets will increase a mere 2.7 percent over the next six to 12 months, according to a recent survey of CIOs and other IT purchasing executives.

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Reviews (18)

  • Taiwanese chipmakers pool research

    Twelve companies are combining silicon know-how in a bid to boost the country's chip competitiveness in a cutthroat global market.

  • Salesforce.com Spring '04

    Salesforce.com's service is a good solution for co-ordinating any business's sales efforts.

  • Taiwanese maker nabs notebook top spot

    Taiwanese contract manufacturer Quanta made more notebooks than any other PC maker worldwide last year, as the trend for technology companies to outsource work continued.

  • Strong growth ahead for semiconductor industry: IDC

    The semiconductor market will grow at 18 percent in 2004, according to International Data Corp. The growth will be driven by stronger than expected mobile phone and PC shipments.

  • Someone To Watch Over Me

    As more and more Web sites seek to outsource maintenance and expansion, outsourcing service providers are responding. Are you ready to place your trust in the hands of another?

More Reviews >

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