Many companies that have outsourced their IT are dissatisfied with the service provided by outsourcers, but few are likely to stop the practice altogether, opting instead to renegotiate current contracts.
As your dependence on e-commerce, intranets, and extranets increases, so do the demands on your already overworked and understaffed IT department. Look to management service providers to transfer the burden of IT support.
IT project managers have a new quandary: whether retaining a full-time IT staff is a cost-efficient, productive way to execute key development projects. Some companies are discovering it's not, and many are turning to offshore, outsourced IT development services to fill the gap.
Oracle today heralded Melbourne Health as the first Australian customer for its 11g database, which is still a beta test version.
As one analyst group predicts a boom in outsourcing, another says that few firms are prepared to hand over the security of their IT systems.
This week Australia's Federal Government announced it had allocated $3.6 million in funding to 57 local research projects so that they could be commercialised, with many of them being web or IT-related start-ups.
Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....
As one analyst group predicts a boom in outsourcing, another says that few firms are prepared to hand over the security of their IT systems.
A "failure to invest [in] and failure to enforce" information technology safety measures will lead to an increase in organisational security breaches around the world, according to advisory and research body Ernst & Young.
IT budgets will increase a mere 2.7 percent over the next six to 12 months, according to a recent survey of CIOs and other IT purchasing executives.
Outsourcing is touted as providing cost savings, increased uptime and greater flexibility, but not all Australian IT managers agree that it's the answer.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
Twelve companies are combining silicon know-how in a bid to boost the country's chip competitiveness in a cutthroat global market.
Salesforce.com's service is a good solution for co-ordinating any business's sales efforts.
They may not be perfect, but intrusion detection systems should be a part of your enterprise security arsenal.
Yang's resignation: The talk of Silicon Valley
Silicon Valley is atwitter over what kind of CEO Yahoo needs to hire to replace the outgoing Jerry Yang.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
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