News (287)

  • Accenture UK cuts staff

    Accenture UK has confirmed it is to cut 300 to 400 jobs in the wake of the downturn in the financial services sector.

  • From the inside: IT outsourcing and strategy in govt.

    Once a system has been outsourced, what is there left to do internally? Plenty of strategy according to Faye Powell, whose appointment eight months ago ushered in a new era in terms of the way government departments relate to their IT service providers.

  • Outsource your IT manager

    As your dependence on e-commerce, intranets, and extranets increases, so do the demands on your already overworked and understaffed IT department. Look to management service providers to transfer the burden of IT support.

  • Defence techies jump at Unisys Canberra jobs

    The outsourcing and services vendor announced yesterday that it was looking to fill as many as 100 new IT positions in Canberra as part of its support services contract with the Australian Department of Defence.

  • IBM to cut almost 1,600 more jobs

    Marking a second round of layoffs this month, IBM announced on Wednesday that it will cut 1,566 jobs from its global workforce, primarily in its US strategic outsourcing services business.

More News >

Blogs (4)

  • Read the blog post - Steven Deare

    Saying ta-ta to software development

    Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.

  • Read the blog post - Liam Tung

    Should security clearances be outsourced?

    Everything from cleaning to IT development work is outsourced by governments these days, but should security clearance processes, which dictate what access a person has to government information systems, be included in that bundle?

  • Read the blog post - Steven Deare

    Protecting local jobs

    Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.

  • Read the blog post - Steven Deare

    Benefits of offshoring to New Zealand

    Ever outsourced to a vendor with fantastic technical capability, but major management issues?

Features and Case Studies (144)

  • Outsourcing CRM operations a wise choice?

    Outsourcing customer relationship management -- generally seen as part of the business process outsourcing trend -- is a complex undertaking. And it's about a lot more than "shipping jobs overseas" ....

  • From the inside: IT outsourcing and strategy in govt.

    Once a system has been outsourced, what is there left to do internally? Plenty of strategy according to Faye Powell, whose appointment eight months ago ushered in a new era in terms of the way government departments relate to their IT service providers.

  • What makes a good CIO?

    What does it take to be a great chief information officer? We talk to Australian CIOs, analysts and human resource managers to find out. The results might surprise you.

  • Taming the alpha mail

    The actual administration of e-mail -- getting it into your company, filtering it, distributing it, providing mobile access to it, archiving it, backing it up, undeleting it -- can be an extremely time-consuming, bothersome process.

  • IBM retools Global Services

    Big Blue seeks higher, more profitable ground in the market for business computing services.

More Features and Case Studies >

Reviews (7)

  • Someone To Watch Over Me

    As more and more Web sites seek to outsource maintenance and expansion, outsourcing service providers are responding. Are you ready to place your trust in the hands of another?

  • Fit to Print: 9 colour laser printers tested

    Printing solutions for the office come in all shapes and sizes. Check out our review to find the right one for your needs.

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

  • Intrusion detection: caught in its own web?

    Intrusion detection appears to have hit the bottom of its hype cycle with a particularly loud thud. Is there value beyond the hot air, and how can you make it work productively?

  • Sony Ericsson: not so pleasantville?

    Earlier this month, Ericsson raised a few eyebrows with a warning that it might stop investing in Sony Ericsson, its handset partnership with Sony, if the business continues to disappoint.

More Reviews >

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Blogs

  • Renai LeMay BarCamp buzz: Let the hacking continue
    Attending last weekend's BarCamp in Sydney, it was hard to escape the conclusion that a certain "dot-com bust" flavour had seeped into the kool aid previously being drunk by Australia's web 2.0 and early stage start-up sector.
  • Array NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • More blogs »

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