News (14)

  • The jerk at the top

    When a senior manager steals all the credit for your team's good work, morale plummets and ill-will skyrockets. Find out what you can do about it.

  • Exiting the awful truth

    The truth can often hurt, so it’s not surprising that some employers avoid hearing it. But shying away from the criticisms that are unearthed during the often-neglected exit interview can have a detrimental effect on both the bottom line and the staff who remain with a company.

  • Boosting morale pays off for everyone

    Low morale among technology staff is likely epidemic today, thanks to years of layoffs, extended work schedules, declining profits, cancelled projects, and reduced perks due to tightened budgets.

  • Aussie Home Loans CIO walks ... and now talks

    update: Aussie Home Loans has lost its second chief information officer in nine months, but Christopher Hatzidis says he's left the mortgage specialist on good terms.

  • Growing pains hit Dell's customer service

    Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service.

Features and Case Studies (12)

  • The jerk at the top

    When a senior manager steals all the credit for your team's good work, morale plummets and ill-will skyrockets. Find out what you can do about it.

  • How to thwart bad blood between support and net admins

    Some suggest thebest way to encourage communication between help desk pros and network admins is to make them share office space. But what about sharing managers?

  • Beware of the yes-man

    An overly agreeable employee that starts out as a nice addition to the staff can turn out to be a chronic source of problems. Any employee who agrees to everything is not doing you any favours.

  • Boosting morale pays off for everyone

    Low morale among technology staff is likely epidemic today, thanks to years of layoffs, extended work schedules, declining profits, cancelled projects, and reduced perks due to tightened budgets.

  • 10 signs that you aren't cut out to be a developer

    Programmers make big bucks, however there are many other reasons why people might want to become a developer. Here are a few things to consider when deciding to become a software developer.

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Blogs

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    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
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