News (4)

  • New ITIL version means business

    Seminars will be held around Australia to educate IT professionals on the next version of the Information Technology Infrastructure Library (ITIL) service delivery framework, scheduled for release in May.

  • Licensed to ITIL

    Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?

  • Getronics after more than just FaCS

    Getronics Australia is after more government business after signing an AU$10.8 million three-year services contract was signed by the Department of Family and Community Services (FaCS).

  • Keeping the door open...and shut

    A Web server opens up your business to the outside world, so how do you keep out those parts of the world you don't like?

Features and Case Studies (6)

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • Service management enterprise guide

    Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.

  • Licensed to ITIL

    Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?

  • How to cover your IT assets

    A narrow product focus has isolated IT asset management from business goals and other company assets for too long. Find out how the industry is redefining the asset management value proposition.

  • Aussie! Aussie! Aussie! Why? Why not?

    Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.

More Features and Case Studies >

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