News (3)

  • JobWatch: Election, what election?

    Demand for permanent IT staff continues to grow, bucking the expected dip in demand for new staff in the run up to the federal election.

  • Vendors' ITIL skills lagging, say IT managers

    Some of the industry's biggest technology suppliers risk missing out on outsourcing contracts if they cannot lift their lagging service management standards, according to a group of IT managers.

  • Keeping the door open...and shut

    A Web server opens up your business to the outside world, so how do you keep out those parts of the world you don't like?

Features and Case Studies (5)

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • Service management enterprise guide

    Most critical business processes now depend on IT to some extent so it's no surprise that companies are recognising they must have effective control over technology. IT Service Management (ITSM) is increasingly being used as a framework for bringing IT in line with business strategy.

  • Keeping the door open...and shut

    A Web server opens up your business to the outside world, so how do you keep out those parts of the world you don't like?

  • Aussie! Aussie! Aussie! Why? Why not?

    Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.

  • Keeping apps to speed

    Are you paying employees to sit around watching an hourglass? Losing customers because that order page on your Web site takes forever to generate and download? Then it's time to focus on application management.

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