News (10)

  • University of WA and what AU$16m can buy

    The University of Western Australia has flagged plans for a number of large new technology projects as it continues to standardise core ICT services. The institution has a total ongoing annual IT spend of around AU$16 million, excluding major projects.

  • Virgin Blue on ITIL runway

    Virgin Blue is implementing a new service management system this month as the airline moves towards adopting the Information Technology Infrastructure Library (ITIL) framework

  • Licensed to ITIL

    Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?

  • IT staff miss deadlines to produce accurate work

    IT staff are 'accurate but not timely' according to a new survey of IT directors.

  • Aussie ICT guidelines embraced as world standard

    Guidelines on the corporate governance of ICT developed by Standards Australia have been adopted as an international standard by the ISO (International Standards Organisation).

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Features and Case Studies (12)

  • IT department headed for extinction?

    As the world's environment changes, scientists are becoming increasingly worried that large numbers of species will become extinct. Could this also happen in the corporate environment?

  • DoE Victoria learns from project management lessons

    Working out an IT governance scheme when you have 600,000 users in place is a challenge, but stricter project management has been so successful for the Department of Education in Victoria that the government agency is now adopting the same methodology even for non-IT projects.

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • Licensed to ITIL

    Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?

  • 10 tips to being a better IT manager

    It's easy for IT managers to get bogged down in day-to-day activities and lose sight of the bigger picture of leading their staff. Whether you're a seasoned pro, or new to the game, the following tips will help you effectively manage your team.

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