Seminars will be held around Australia to educate IT professionals on the next version of the Information Technology Infrastructure Library (ITIL) service delivery framework, scheduled for release in May.
BMC has set its sights on the mid-market, however, commentators have questioned whether the software maker is up to the challenge.
Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?
Guidelines on the corporate governance of ICT developed by Standards Australia have been adopted as an international standard by the ISO (International Standards Organisation).
Getronics Australia is after more government business after signing an AU$10.8 million three-year services contract was signed by the Department of Family and Community Services (FaCS).
Working out an IT governance scheme when you have 600,000 users in place is a challenge, but stricter project management has been so successful for the Department of Education in Victoria that the government agency is now adopting the same methodology even for non-IT projects.
In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.
Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?
A narrow product focus has isolated IT asset management from business goals and other company assets for too long. Find out how the industry is redefining the asset management value proposition.
We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?
Yang's resignation: The talk of Silicon Valley
Silicon Valley is atwitter over what kind of CEO Yahoo needs to hire to replace the outgoing Jerry Yang.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
NBN needs workers on board
D'Ascenzo: Read p23 of security review
Opening the floodgates on missing drives
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