News (9)

  • New ITIL version means business

    Seminars will be held around Australia to educate IT professionals on the next version of the Information Technology Infrastructure Library (ITIL) service delivery framework, scheduled for release in May.

  • BMC plans a 'simple' attack on the mid-market

    BMC has set its sights on the mid-market, however, commentators have questioned whether the software maker is up to the challenge.

  • University of WA and what AU$16m can buy

    The University of Western Australia has flagged plans for a number of large new technology projects as it continues to standardise core ICT services. The institution has a total ongoing annual IT spend of around AU$16 million, excluding major projects.

  • Virgin Blue on ITIL runway

    Virgin Blue is implementing a new service management system this month as the airline moves towards adopting the Information Technology Infrastructure Library (ITIL) framework

  • ACT's InTACT makes big strides

    ACT Government service provider InTACT is due to leap up the list of Australia's biggest ICT users with the addition of the capital's Department of Education and Training to its client list.

More News >

Features and Case Studies (10)

  • IT department headed for extinction?

    As the world's environment changes, scientists are becoming increasingly worried that large numbers of species will become extinct. Could this also happen in the corporate environment?

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • IT governance: is it the answer?

    IT governance will likely be this year's new buzzword. It promises some rich rewards, including improved ROI, better service levels, and enhanced security.

  • 10 tips to being a better IT manager

    It's easy for IT managers to get bogged down in day-to-day activities and lose sight of the bigger picture of leading their staff. Whether you're a seasoned pro, or new to the game, the following tips will help you effectively manage your team.

  • How to cover your IT assets

    A narrow product focus has isolated IT asset management from business goals and other company assets for too long. Find out how the industry is redefining the asset management value proposition.

More Features and Case Studies >

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