News (3)

  • Quality IT service comes at a price

    Some organisations are spending more than half a million dollars on implementing new service delivery frameworks like ITIL, an Australian survey has found.

  • ACT's InTACT makes big strides

    ACT Government service provider InTACT is due to leap up the list of Australia's biggest ICT users with the addition of the capital's Department of Education and Training to its client list.

  • Why CIOs must adopt IT governance

    Will CIOs be able to maintain the status quo when they are on the hook to improve results while also cutting staff and overall spending.

Features and Case Studies (3)

  • Who's taking the ITIL bait?

    In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.

  • Aussie! Aussie! Aussie! Why? Why not?

    Want to shop locally for IT services but don't want to compromise on quality? The local services industry is finding ways to outdo global giants.

  • IT governance: is it the answer?

    IT governance will likely be this year's new buzzword. It promises some rich rewards, including improved ROI, better service levels, and enhanced security.

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