News (30)

  • IT manager ethics: From piracy to privacy

    In recent polls, many IT professionals reported that they've been asked to do something unethical in their jobs. Join our discussion on the ethical issues confronting IT pros.

  • CEO-CIO relationships nowhere near perfect

    The IT department is gaining stature, respect, and trust within the corporate landscape. Yet it’s not such a rosy picture when it comes to the CIO role. Take a look at the relationship snags between CIOs and CEOs, and our suggestions for improvement.

  • IT professionals sceptical about Gartner predictions

    Just because Gartner is a prestigious research firm doesn't mean people believe what it says. Find out which of Gartner's latest predictions have IT pros up in arms.

  • A little paranoia could save your career

    Paranoia can be a good thing for career survival. When rumours start to fly about layoffs, it's a sign to take stock, keep your head down, prepare for the worst, and hope for the best.

  • What makes a successful IT manager?

    To succeed as an IT manager, and to advance your career, you need some very specific traits--11 to be exact. Here are the skills you need to be at the top of your game.

More News >

Features and Case Studies (64)

  • Keeping career bridges intact

    You've decided to take a new internal position or you've found a great opportunity on the outside. The big question is how best to tell your boss. We offers some tips to getting it right.

  • Career tips for outsourcing managers

    One day you have a full-time management role, and the next you learn the IT team is being outsourced. What is the best approach to take in this type of situation?

  • Managing helpdesk users

    You can provide all the documentation your users need to be self-sufficient, but it won't do a bit of good unless they read it. Check out these ideas to ensure users will read information.

  • Handling IT pros' spotty attendance

    Tardiness and unreliable attendance may seem like small issues for novice IT managers who are overwhelmed by their new duties, but it's best to nip the problem in the bud. Here are some tips for dealing with habitual lateness and absenteeism.

  • Promoting IT services internally

    Knowing that promoting IT to the company was his number-one priority, one CIO found a communication model in an unlikely source.

More Features and Case Studies >

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