News (3)

  • Report on NAB holds lessons for all IT shops

    Australia's largest bank, the National Australia Bank, is today bearing the scars of a vicious lashing from prudential regulators.

  • Learning to manage managers

    Micromanaging your second-tier managers is a sure-fire way to cause frustration and resentment. Use these five tips to balance the task of managing managers.

  • NSW to shift business licensing online

    The NSW Office of Information Technology has revealed details of a AU$32 million dollar IT project designed to rationalise the state government’s business licensing mechanism under a central online system.

Features and Case Studies (5)

  • Managing helpdesk users

    You can provide all the documentation your users need to be self-sufficient, but it won't do a bit of good unless they read it. Check out these ideas to ensure users will read information.

  • Novell CEO: We made Microsoft open up

    Speaking to the Novell boss at his company's annual BrainShare user conference in Salt Lake City, Utah, ZDNet.com.au's sister site, ZDNet.co.uk asked whether the Microsoft deal could actually be damaging in the long run and what effect a financial downturn could have on Novell's recent recovery.

  • Outsourcing: The trouble with mega deals

    As mega outsoucing deals begin to lose their shine, is it time for selective sourcing to take centre stage?

  • Separate annual goals from individual projects

    When doing annual reviews for your staff, stay away from making individual goals project-related. Here's how to align goals with individuals.

  • Learning to manage managers

    Micromanaging your second-tier managers is a sure-fire way to cause frustration and resentment. Use these five tips to balance the task of managing managers.

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