Support teams are often feel that they get less respect than the development side of the shop. You can address the problem by re-evaluating the support role.
The days of the "big bang" project are numbered with businesses now demanding real returns from day one.
A feasibility study differs from typical project management in that it's primarily designed to minimise risk instead of maximising resources.
Project managers often spend long hours planning projects and managing team goals but often fall short when it comes to their own career.
If you find yourself without a leader, take a cue from Private John Winger, from the classic 1981 movie Stripes: Learn to rely on yourself and your team to get the job done.
What should help desk analysts do when the phones aren't ringing off the hook? Here are some ideas about what should and shouldn't be on the to-do list.
Peforming a pesonal SWOT analysis can help you cultivate valuable management skills. This article will show you how to develop the discipline to achieve 'personal mastery.'
Tom Mochal has distilled the most key PM skills into a pop quiz. See how you measure up and then share your views and comments with the community.
IT managers who are dealing with critical or regulated products need to make computer systems validation an integral part of their IT projects. Here's how validation works and how it can save you from project failures down the road.
To successfully complete an IT certification, you'll need to do enough (but not too much) studying, and you'll need to plan a realistic timeline for the project. These tips will help you handle these tasks and get set for test day.
As Microsoft's forthcoming office suite takes clearer shape, we report on the latest beta version, and its implications for companies' IT strategies.
Yang's out. Is Microsoft in?
ZDNet correspondent Sumi Das talks to senior editor Sam Diaz about Jerry Yang's resignation from the search gi… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
NBN needs workers on board
D'Ascenzo: Read p23 of security review
Opening the floodgates on missing drives
'At The Whiteboard' Video Series
Click here to learn more about Microsoft Windows Server 2008 and Hyper-V technology.
Click here for more.
CXO's Unplugged - Real Business Insight
Phil Dobbie interviews business leaders to reveal their thoughts on various management challenges.
Click here to see the latest video.
Printer Superguide
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
Click here for more.